ATO Publication Ordering Service


Privacy statement

This site is operated by the ATO using commercial web hosting facilities. When visiting this site, a record of your visit is logged. The following information is recorded for statistical purposes and is used by the ATO to help improve the site. This information is supplied by your browser:

  • the user's server address
  • the user's operating system (for example Windows, Mac etc)
  • the user's top level domain name (for example .com, .gov, .au, .uk etc)
  • the date and time of the visit to the site
  • the pages accessed and the documents downloaded
  • the previous site visited
  • the type of browser used
  • No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet web server logs.

Collection of personal information

When you e-mail us:

  • we will record your e-mail address
  • we will only use your e-mail address for the purpose for which you provided it
  • it will not be added to a mailing list unless you have specifically requested this
  • we will not use your e-mail address for any other purpose
  • we will not disclose it without your consent.
  • Other personal information collected by us, for example through the use of an online form, will only:
  • be collected by lawful and fair means
  • be used for a lawful purpose
  • be collected with your consent, and
  • the purpose for collection should be clear and explicit.
  • Cookies

Cookies are pieces of information that a website can transfer to an individual's computer for record keeping. Cookies can make websites easier to use by temporarily storing information about your preferences and/or current selections on a particular website.

This site only uses "session cookies", which are stored in your browser and deleted from your computer when you close the browser window. These cookies retain details of selections you have made as you navigate through the web site.

Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used. Note that if you do not accept cookies when they are offered, this web site will not perform as designed and you will most likely experience web site behaviour that appears as an error.

Advice about the Internet and personal information can be found on the Privacy Commissioner's web site, Link opens in new window

Security of information

Taxation Acts have secrecy provisions that prohibit any officer of the ATO (or any other government department) from accessing, recording or disclosing anyone's taxation information except in performing their duties or in specific situations permitted by taxation laws. These security provisions also apply to third parties operating on behalf of the ATO (eg this web host). There are severe penalties for breaking these provisions.

Your personal information will not be released unless the law permits it or your permission is given. We provide a secure environment and a reliable system but you should be aware that there may be inherent risks associated with the transmission of information via the Internet. For those who do not wish to use the Internet, the ATO provides alternative ways of obtaining and providing information. In some circumstances, the ATO security guidelines may also require us to send particular information by non-electronic means.

Need further information?

If you have privacy concerns please contact your nearest Taxation Office for advice. You can also obtain further information from the Privacy Commissioner’s web site, Link opens in new window , or through direct contact.

The Australian Taxation Office acknowledge the Traditional Owners and Custodians of Country throughout Australia and their continuing connection to land, waters and community. We pay our respects to them, their cultures, Elders past, present and emerging.

© Commonwealth of Australia